GENERAL FREQUENTLY ASKED QUESTIONS
What are Pool & Pump World’s opening hours?
The Pool and Pump World’s opening hours are April – September Mon – Fri: 9:00 am – 5:00 pm. October- March Mon – Fri: 9:00 am – 5:00 pm Sat: 9:30 am – 12:30 pm. If you require servicing or chemicals outside of these hours, just give us a call on 0800 155 343 and we will be happy to help.
How do I arrange servicing?
Just call 0800 155 343 and we’ll have your pool or spa in top condition in no time.
Where can I buy my chemicals?
Pool & Pump World will continue to supply all chemicals needed. Just pop in to see us during our opening hours or phone 0800 155 343 to arrange pick up at a convenient time.
Do you still sell spas pools?
Yes! Pool & Pump World will no longer stock spa pools on the shop floor, but we can order in a full range and we are happy to help you find the spa to suit your needs.
POOL FREQUENTLY ASKED QUESTIONS
How long will it take to build?
Allow a month for Council consent. Then we need Engineers drawings. Construction then takes 4 – 6 weeks, weather permitting. Winter’s a good time to build & be ready for Summer swimming.
How do I make sure the chemical balance is right?
Talk to us/read the relevant ‘How To’ Guide. We do FREE water testing.
How do I avoid lots of cleaning / maintenance?
By buying the right pump & filter & maintaining the right chemical balance (read our ‘How To’ Guide above). We also supply & install Automatic Cleaners. Some customers have never had to clean their pool. Really!
What’s the best way to heat it?
Talk to us about the options – from Covers & Solar heating… to Gas, or *Heat Pump. A lot depends on your budget & how many months of the year you want to use the pool. (*We use quality New Zealand-made Heat Pumps).